Ministry of Truffle (“we”, “our” or “us”) values your privacy and is committed to protecting your personal information. We take your privacy very seriously and respect the trust you place in us when dealing with us. This Privacy Policy explains how we gather information about you and how we may store, maintain, and use that information.
Information We Collect
We may collect and process the following information:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details, billing address.
- Technical Data: IP address, browser type, operating system, device information, and usage data.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our website and services.
- To understand and analyze how you use our website.
- To develop new products, services, features, and functionality.
- To process your transactions and manage your orders.
- To communicate with you, including customer service, updates, and promotional materials.
- To detect and prevent fraud and ensure the security of our website.
- To manage customer service lines (including social media channels such as Facebook and Instagram).
- To accept customer orders.
- To process refunds.
- To respond to queries and communication from you.
- To comply with legal obligations and enforce our terms and policies.
Why Do We Collect This Information?
We use this information to:
- Provide Our Services: To process transactions, fulfill orders, and deliver our products to you.
- Customize Our Services: To tailor our offerings based on your preferences and enhance your experience.
- Plan Product Development: To gather insights for improving our products and developing new ones.
- Notify You of Updates: To inform you about updates to our business, new products, and special offers.
Third Parties
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Promotional Communications
We want to communicate with you only if you wish to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe link” or “update preferences” at the bottom of any of our communications.
Security of Your Information
We recognize the importance of your personal information and have implemented appropriate procedures to safeguard and secure the information we collect, preventing unauthorized access or disclosure, maintaining data accuracy, and ensuring its appropriate use. By using our website, you consent to the collection of information in accordance with this Privacy Policy. Please note that we reserve the right to amend, remove, or vary this policy without notice. You should check this page regularly to stay informed of any changes we may make.
Privacy Complaints
If you believe we have breached your privacy rights or if you wish to discuss any issues regarding our privacy policy, please contact our Privacy Manager at:
Email: info@ministryoftruffle.com.au
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such third parties.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@ministryoftruffle.com.au
Kind Regards,
Dinesh Jayathilaka